Page created 19th March 2006.Updated 20th January 2007
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| Website | Australia | UK | USA | Total | Total | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| W3C | Errors | Features | W3C | Errors | Features | W3C | Errors | Features | ∑ | ∑ | |
| Head | FAIL | 9 | 4 | FAIL | 35 | 4 | FAIL | 47 | 7 | 91 | 15 |
| Upper | FAIL | 10 | 7 | PASS | 0 | 23 | FAIL | 100 | 9 | 110 | 39 |
| .gov. | PASS | 0 | 20 | FAIL | 46 | 11 | FAIL | 51 | 0 | 97 | 31 |
| Minister. | FAIL | 100 | 8 | PASS | 0 | 18 | FAIL | 3 | 10 | 103 | 36 |
| Minister. | FAIL | 4 | 5 | FAIL | 28 | 8 | FAIL | 23 | 8 | 55 | 21 |
| Minister | FAIL | 139 | 3 | FAIL | 1 | 11 | FAIL | 33 | 8 | 173 | 22 |
| Minister | PASS | 0 | 18 | FAIL | 74 | 10 | FAIL | 16 | 7 | 90 | 35 |
| E-govt. | FAIL | 1 | 10 | PASS | 0 | 19 | FAIL | 19 | 7 | 20 | 36 |
| Human | FAIL | 11 | 12 | FAIL | 1 | 18 | FAIL | 84 | 0 | 96 | 30 |
| Surgeons | FAIL | 13 | 10 | PASS | 0 | 14 | FAIL | 11 | 11 | 24 | 35 |
| Blind | PASS | 0 | 19 | FAIL | 2 | 11 | FAIL | 8 | 13 | 10 | 43 |
| University | PASS | 0 | 15 | PASS | 0 | 16 | FAIL | 61 | 3 | 61 | 34 |
| University | FAIL | 13 | 8 | PASS | 0 | 9 | FAIL | 100 | 5 | 113 | 22 |
| University | FAIL | 22 | 4 | FAIL | 28 | 13 | FAIL | 3 | 11 | 53 | 28 |
| University | PASS | 0 | 17 | FAIL | 17 | 9 | PASS | 0 | 15 | 17 | 41 |
| Education | FAIL | 118 | 7 | FAIL | 31 | 16 | FAIL | 236 | 5 | 385 | 28 |
| Defence | FAIL | 1 | 7 | FAIL | 1 | 13 | FAIL | 39 | 13 | 41 | 33 |
| Courts | FAIL | 20 | 12 | FAIL | 37 | 6 | FAIL | 14 | 10 | 71 | 28 |
| Courts | FAIL | 23 | 9 | PASS | 0 | 18 | FAIL | 21 | 4 | 44 | 31 |
| Police | FAIL | 100 | 8 | PASS | 0 | 17 | FAIL | 66 | 9 | 166 | 34 |
| Police | FAIL | 5 | 13 | FAIL | 19 | 6 | FAIL | 71 | 3 | 95 | 22 |
| Post | FAIL | 154 | 4 | FAIL | 100 | 8 | FAIL | 185 | 9 | 439 | 21 |
| ∑ | 743 | 220 | 420 | 278 | 1191 | 167 | 2,354 | 665 | |||
| Mean | 33.7 | 10 | 19 | 12.6 | 54.1 | 7.6 | |||||
| ∑ ² | 79,057 | 2,758 | 23,372 | 4,043 | 139,501 | 1,607 | 1,213 | ||||
| B.S | 84,971 | 596,369 | |||||||||
| Country | Pass W3C | Pass S.508 | Pass AAA | Error | Access |
|---|---|---|---|---|---|
| UK | 36% | 68% | 9% | 19 | 12.6 |
| Australia | 22% | 59% | 9% | 33.7 | 10 |
| USA | 4% | 36% | 0% | 54 | 7.6 |
X = (743 + 420 + 1191)² ÷66 = 83,959.3
B = 552,049 + 176,400 + 1,418,481 ÷ 22 = 97,587.7
BS = 79,057 + 23,372 + 139,501 = 241,930
X = (220 + 278 + 167)² ÷ 66 = 6,700.3
B = 2,758 + 4,043 + 1,607 ÷ 22 = 381.8
BS = 48,400 + 77,284 + 2,582,449 = 2,709,133
Error validation mean scores
33.7 - 19 = 14.7
33.7 - 54.1 = -29.4
19 - 54.1 = -35.1
Accessibility features score
10 - 12.6 = -2.6
10 - 7.6 = 2.4
12.6 - 7.6 - = 5
If F critical < F(K - 1) (N - K) reject Ho that means are the same.
If F critical > F(K - 1) (N - K) accept Ho that means are the same.
One of the most obvious results with regard to W3C measured HTML error rates, was the UK government's W3C tested average error rate of 19. The 19 errors per page were partially due to web authoring software. Australian HTML error rates of 33.7 per page are nearly double that number. USA sites on average, had almost three times as many page errors as UK pages. USA errors rates were 54.1 errors per page.
With regard to accessibility features, the UK web pages had the highest and best rate of 12.6 accessibility features per page. Australian feature rates were slightly lower at 10 per page. USA average page features were the lowest at 7.6 per page.
There were many government websites which were XHTML 1.0 Transitional, but only one XHTML 1.0 Strict site which validated, Oxford University.
The House of Lords webpage and some UK government websites were the most accessible government services for the vision impaired, UK sites are generally significantly (.05) far more accessible than Australian or American government websites. UK sites on average, have fewer HTML errors and more accessibility features. As well as the eight UK sites to pass validation, four more UK sites failed validation with only one or two minor errors.
Some UK government websites offer text only versions, different pages for printing, Tab keys for navigation and keyboard shortcuts. Many UK sites also have a link to an accessibility page which lists keyboard shortcuts and has information on browsealoud, a free download to control voices, word pronunciations and speech highlighting.
In Australia, the special minister of State Gary Nairn has stated that Australia is a leader in e-government, but there were only five web sites which validated as error free, but two of these were quasi-governmental health and educational concerns, Vision Australia and Melbourne University.
Karl Popper said that in trying to show that all ravens are black, one white raven ruins your hypothesis. BUT THIS IS NOT SOCIAL RESEARCH. The study used a W3C measure of error rates, an objective accessibility online validation and measure of HTML code accessibility features. These are easily measured variables, compared to social research data about real people with visual impairment! The assumption is that the sample and study design tried to compensate for not having the resources to test real visually impaired people and get their opinion. In theory, I try to cater for the colour blind on this site. In theory, but I would really appreciate feedback from real world people.
There were the occasional white ravens in this study. Victorian State Premier Brack's website and a few other web pages which did not W3C validate, but were proirity one accessible, mainly American sites, in compliance with the American S.508 criteria.
In this small sample, the American page validation rate was only 4% (Princeston University). Previous larger sample research by Krantz 2005 found that only 14 of 546 (2.5%) of American government websites validated as HTML documents. Seven of the American pages tested passed basic accessibility S.508 tests, but were invalid as HTML documents. There is little integration in the measures. Accessibility tests for a list of attributes or absence of faults, but HTML document errors could cause the page to not be displayed at all.
There was hardly an innovation in the use of stylesheets, most sites only had one or two stylesheets. The Royal college of Surgeons provided larger print and projector stylesheets.
Stylesheets can not only control fonts and formatting, they can add text or numbers that do not exist in the HTML.
For one example of using CSS, in Patrick Hanrahan's novel NUNC Set the stylesheet to Number two The author's choice.
Stylesheet 2 uses the before: property to insert the characters names before their lines in a white #FFFFFF font on the black background.
Patrick's multilingual novels could be read by multilingual voice technology, language HTML font tags are included for each character's lines, Latin, Italian, French, Spanish, Greek, German or Russian.
Each character in the novel has their own font and colour. They could also have their own voice accents.
.LeadMale:before
{content:"LeadMale ";font-size:90%;font-style:italic;
color:#FFFFFF;voice-family:male;voice-family:Ralph;
azimuth:center;elevation:15deg;pause-before:1s;
speech-rate:medium;pitch:low;angle:center-right}
Stylesheets can do more than just format layout fonts and text, they can add extra interactivity and information before or after or they can even insert content in any HTML page element.
Accessibility and colour blindness
1.5 million Americans are visually impaired. Over 8% of adult males but less than 1% of adult females have some form of colour blindness.
The extent to which government websites make the effort to produce validated and accessible webpage may be related to the legal requirements to do so. For example, USA webpages were on average the worst we tested. This may be because they aim for lower standards, A one S.508. If it passes the lowest accessibility test it is acceptable.
A Mid level American Circuit Court of Appeal, ruled Gumson had no right to sue the airline's website under the Americans with Disability Act (ADA). In 2002 it was ruled that ADA did not apply, as the "internet was not a physical, concrete places of public accommodation". Gumson appealed. Later that year in 2002, a higher court, the Florida Federal court heard the case on appeal. They again ruled for the airline and upheld the ratio of the lower court.
Target in America.
UK government regulations
Some advice on the Guidelines for the UK
UK Disability Discrimination Act 2004.
I decided that this study was a wasted effort, if I did not email government departments to inform them of their HTML errors and missing accessibility features. When I emailed the Australian Finance department and AGIMO about errors in their pages, they replied "We lead by example" I do not believe that attitude is conducive to learning what is HTML best practice! Perhaps it is even, a parochial Australian attitude? I emailed the UK government who are updating their websites all the time. No wonder English sites are better. I believe that English advertising for employment in website development also show more accessibility emphasis than Australian or American positions advertised.
I received a much more; considerate, best practice, W3C validated, AAA accessibility reply from the UK cabinet-office on April 4th 2006.
Australia's Prime Minister John Howard's office replied, pretending that he is attending to their accessibility electoral duties for e-governance as well as their HTML errors. Unfortunately Mr Howard's site has not improved at all since he was first notified of the HTML errors in his homepage. Nine months is a long time to do nothing! I hope the consultant was not paid much, they have done nothing!
I had not checked www.acoba.gov.uk Another great UK site, keyboard shortcuts, tab key page navigation. I missed some UK sites which have been updated. The UK government is progressing very quickly, not by writing or talking about "better practice", they are actually implementing best practice. They even respond politely to a humble antipodean member of the Commonwealth. I did not even bother to email any American government websites.
It would be more reliable to take a larger stratified random sample of 50 government webpages from the Heads of State down to local government. Anyone able to provide funding for a larger study would be welcomed. 22 sites from three different countries was all I could sample. I would like to have sampled 100 sites from each country and to at least have included Canada and Australia's close neighbour New Zealand.
Many other countries could be included in a world wide study. Both the sample size and diversity of countries sampled could be improved. There may be some fantastic country out there doing a great job with validity and accessibility that I am unaware of?
The rated 24 accessibility items were all equally weighted as being worth one point, it might be that for a blind user, keyboard shortcuts and tab key page navigation is worth much more than a copyright meta tag stating who wrote the page and when. These 24 accessibility features could be tested first, asking vision impaired users to rate them in importance. A weighted scale could then be used to attribute values to each feature, depending on how critical it is.
Some people argue that if a web page looks OK, then everything is good. But if you want a Rolls Royce on the internet, one that any citizen can access through a keyboard, you help provide the best possible e-government service.
In conclusion, the only country of the three tested, who can claim to lead in e-government by example, is the UK.
Please contact the Webmaster, if you want to monitor your organisation's websites for W3C compliance and as a legal prophylactic, demonstrating compliance with the highest international disability access standards. Contact Heretic Press to set up an accessibility audit of three pages of your website. Initial charges are USD $500 for an accessibility audit of your website.
Instead of procrastinating like Target, start now to build a better website, increase your web traffic and legal compliance. For USD $500 we can provide you with a comprehensive accessibility report on your homepage's compliance with UK, USA or Australian laws. The report will include results from automated testing tools and an analysis of the code used in your webpage. The report will identify where your website should be improved to meet the highest international standards of AAA web accessibility. Reports are completed within 48 hours of payment being received. Please contact the Webmaster if you have any special requirements.
Why expose your government or organisation to claims of disability discrimination like Target in America. Instead of taking years to do something about accessibility, your accessibility report from Heretic Press will generally be completed within 48 hours of payment being received.
Heretic Press offers you many options to check the progress of your website, making it easy to monitor compliance with international accessibility best practice by:
1. Listing your page elements in an easy table checklist.
2. Providing W3C compliance advice and HTML code suggestions.
3. Detailing accessibility features required.
4. Specifying areas to improve and template design.
Heretic Press phone animation page.
hereticpress.com
W3C test Heretic Press
Verified File Name: Heretic Press
Date and Time: 12th December 2006 23:27:
Result: PASSED validation
No HTML errors
Cynthia Says® - Web Accessibility Report
Verified File Name: Results.html
Date and Time: 20 December 2006
PASSED Accessibility Verification priority 1, 2 and 3.
Validation Error Score Results.html
No Errors
Page Accessibility features Results.html 24
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Heretic Press Accessibility Statement
Heretic Press Guide to writing HTML
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Canadian site study
Dutch accessibility study
50 US sites Neither the mandate nor the motivation.
eGovernment Site Credibility: Comparing Speed, Accessibility, Typos, and Validity eGovernment Site Credibility
Web Page Accessibility: Research Studies
Web Accessibility Survey Site